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If you have a problem with your Hotspot Titanium system, in the first instance, please fill out our Repair and service form Repair & Service form and our technical team will give you a call to discuss. Having all the information from the form ensures a prompt and efficient service. If you have a technical question please call the number below.
Will the heater fit in my Kitchen cabinet?
The Hotspot Titanium heater itself does not take up much space. Thereby, it rarely happens that space is a problem when or after installing our boiling water tap.
Most kitchen cabinets have a standard size (standard variant) of 600mm (60cm), while our boiling water taps come in the following widths: 300mm, 400mm, 500mm, 800mm and 1000mm.
Our titanium boilers have the following dimensions:
● Hotspot Titanium 4-litre heater(WxHxD): 8.26x12.80x11.22 inches - 210 X 325 X 385 mm
● Hotspot Titanium 8-litre heater (WxHxD): 8.26x20.67x11.22 inches -210 X 525 X 385 mm
The standby heat loss, or energy that the Hotspot Titanium uses even when no water is drawn, is approximately 25 Watt for an 8-litre water heater and approximately 16 Watt for a 4-litre water heater. If you think about a typical in-home wireless router, the HotSpot Titanium is equivalent when it comes to energy usage.
It costs an estimate of 9 pence a day for an 8-litre and 6 pence a day for a 4-litre heater (assumed 15 pence / kWh) Remember, this depends on the energy supplier and rates, among other factors.
The below table shows the difference between a conventional kettle and Hotspot Titanium 4 and 8-litre. We have considered the amount of energy it would take to make six 250ml mugs of tea or coffee on six separate occasions with a kettle (partial kettle-fill of 500ml). The cost equated to £0.063p per 24 hours – this based on 3kW Kettle x 84 seconds to boil = 0.07 kWh. With an assumed cost of 15p/kWh x 0.07 kWh = £0.011p.
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|
Kettle |
Hotspot Titanium 4-litre |
Hotspot Titanium 8-litre |
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Element rating |
3kW |
2.1kW |
2.1kW |
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Assumed pence per kWh |
15p |
15p |
15p |
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Cup/Mug size |
250ml |
250ml |
250ml |
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Break-even point |
9 drinks |
9 drinks |
13 drinks |
|
Energy consumption cost of break-even point (over 24 hour period) |
£0.09p |
£0.09p |
£0.14p |
Firstly, instant boiling water at the push of springed-lever! And course, safety and reduced energy use. Hotspot Titanium is the safest boiling water tap; equipped with a unique safety system: Spring-back-safety®. With an easy-to-use lever, you select the safety level. In addition, the Hotspot Titanium has a smooth flow, meaning that it produces minimal steam and no spluttering when in use. An electric kettle, on the other hand, is much more unsafe because it always stands on the benchtop, full of (hot) water with a trailing lead. Energy use is also better than the electric kettle. When making water for tea with an electric kettle, you always have to boil more water than needed. Making one cup of tea with a boiling water tap is therefore much more efficient and sustainable.
Save time, money and energy. Instantly filtered boiling water at the push of a button; gone are the days of waiting for the kettle to boil!
The type of water heater depends on your family situation and its use of warm water. Our titanium heaters are available in two sizes: 4-litre and 8-litre versions. The 4-litre is suitable for a family home but larger households may prefer the 8-litre version with built-in combi facility for twice as much boiling water capacity. As well as delivering filtered boiling water to your kitchen tap, the 8-litre combi heater can also deliver instant pressurised hot water to your kitchen mixer tap (easily adjustable between 35 ̊C - 70 ̊C). Compact in size, the heater fits comfortably into your under- sink cupboard. Both models can be installed in combination with our 3-in-1 mixer tap or Solo boiling water tap. If you have only a cold water connection, then we advise you to use the 8-litre water heater.
The table below shows the technical specification for both the 4-litre heater or 8-litre heater. For all product specifications, user manuals and installation guides, head to our Downloads page whereby you can select the necessary documentation. If you can’t find what you’re looking for, please contact us.
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Unit |
Hotspot Titanium 4-litre |
Hotspot Titanium 8-litre |
|
Dimensions and weights |
|
|
|
|
Capacity of water container |
L |
4 |
8 |
|
Dimensions (WxHxD) |
mm |
210 x 325 x 285 |
210 x 525 x 285 |
|
Weight when empty |
kg |
3,5 |
5,1 |
|
Weight when full |
kg |
7,5 |
13,1 |
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Electrical specifications |
|
|
|
|
Power supply voltage |
V≈ / Hz |
220-240 / 50 |
220-240 / 50 |
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Power consumption |
W |
2100 |
2100 |
|
Connection |
A |
16 A group earthed wall socket |
16 A group earthed wall socket |
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Standing Heat Loss |
W |
16 |
25 |
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Hydraulic specifications |
|
|
|
|
Drinking water connection |
Inch |
G1/2 (1/2”) female |
G1/2 (1/2”) female |
|
HotSpot Titanium boiling water tap |
|
Special coupling |
Special coupling |
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Hot water connection |
Inch |
Not available |
G3/8 (3/8”) male |
|
Max. water pressure |
kPa |
800 (8 bar) |
800 (8 bar) |
|
Max. flow rate of boiling water |
Ipm |
ca. 2 |
ca. 2 |
A Hotspot Titanium water filter cartridge costs £89 (incl. VAT and transport). Our filters trap sediments and debris so they may become clogged with these substances after months of use. If they become too clogged, it becomes difficult for water to pass through. Being diligent about replacing your filters will keep your Hotspot Titanium operating at optimal performance, thus avoiding drinking unwanted chemicals, particles and bacteria, which can cause or lead to serious health problems.
We recommend changing them at least every 12 months, depending on water quality in your area. However, you can check your filter status easily via our Flow meter accessory that keeps constant accurate track of your water filter status, capacity and when it should be replaced. Please note, cartridge performance is dependent upon usage and water hardness in your area.
Yes! Hotspot Titanium water appliances are fixed; with no trialling lead like a traditional kettle, meaning you’re unable to knock over and potentially cause harm. It is robust, durable and the safest boiling water appliance of its time, equipped with many excellent safety features for total peace of mind. Our unique safety system, means minimal steam and no spluttering when in use. With an easy-to-use lever, select the safety level, then push and turn keeping the lever pressed to let boiling water flow. When you release the lever, the flow will stop immediately. So, it’s super safe at all times!
Yes! Hotspot Titanium boiling water taps are the safest of their time due to our unique safety system. Our Residential taps have the Spring-back-safety system allows you to safely use of your tap, ensuring you or your children, can't accidentally turn it on. Easily adjust the temperature to cold or warm with the grip and use its boiling water function with a push and turn of a lever, with a smooth flow.
It really is! Courtesy of its pressurised vessel that allows water to be kept at 100°C before being dispensed. The boiling water remains in the tank at around 5 degrees above boiling point; ensuring water comes out exactly at the boiling point of 100°C (unlike many other hot water taps). As a result, you can expect minimal steam and smooth flow when using our filtered boiling water appliance.
Starting price for a 3-in-1 tap £1,198 - including VAT and installation We have a variety of 3-in-1 taps. View our product range and each model’s features, finish and benefits.
We have a number of places whereby you can view a live display of Hotspot Titanium taps. This map shows all options, simply enter your postcode to find your nearest live display.
Yes, you can. All you need to do is choose the boiling water appliance that best suits you and your household needs, order it via our online shop and choose to either have it installed by a plumber of your choice, or we can offer you an installation service - contact us for more info.
Hotspot Titanium products are manufactured with great care, which is why we guarantee free repair of all material or structural defects within its warranty period.
Warranty period:
To submit a warranty claim, please fill out a service form. If you need further help, please do not hesitate to contact us.
Yes. When the water heater is switched off, it will keep using a minimum amount of electricity (less than 1 W).
To prevent water spots forming on your tap, we advise drying it with a soft dry cloth after each use. Please avoid cleaning the tap with aggressive cleaning agents because the coating of Hotspot Titanium taps is not resistant to cleaning agents such as vinegar or an all-purpose cleaner. The citric acid in such agents removes the tap’s coating, revealing the pink brass underneath.
No. Hotspot Titanium boiling water heaters only work in combination with an original Hotspot Titanium tap. To match the design of your kitchen as best as possible, Hotspot Titanium supplies a number of different models and finishes to suit your personal style. View our range of boiling water taps.
Every Hotspot Titanium water heater has an ‘on/off switch. Simply press this button for at least 0.5 seconds to turn it on and off.
Yes, it is. The tap provides boiling water, with minimal steam and no splutter, when in use. We have opted to use a calm water jet, therefore it doesn’t splash and super safe!
Water in the reservoir of the water heater is continuously above 100 °C. Because of the high pressure in the reservoir, the temperature can reach above 100 °C without the water boiling or evaporating.
You can purchase any of our residential boiling water appliances via our webshop. Would you like to see an appliance in action? Check out our locator for a live display near you!
Our standard set includes:
Additional options are:
You can order a new filter cartridge in our webshop.
We do not charge shipping for order above £100,-. Waterfilter cartridges will be sent as a boxed product.
You can pay by Debit/Credit card & PayPal.
No, but we do accept all major credit cards and PayPal as payment methods.
If you didn’t receive an order confirmation there is a possibility that something has gone wrong and the order hasn’t been placed. Please contact us so we can ensure your order gets sent out as quickly as possible.
Installation is super easy! There are multiply options:
Firstly, you will receive an email confirmation. Secondly, we will contact you to book an appointment for installation, which you will then need to confirm and advise of specific requirements. You will be contacted within 1-2 business days after placing the order.
Installation can be conducted anytime between 9.00-17.00, Monday-Friday. We do not carry out installations during weekends, evenings or public holidays.
